Skycrown Australia uses information about players to improve its websites, provide betting services, and market. We understand that you care about your privacy, and we do, too! That’s why we have a privacy policy. This policy explains why we collect your information, what we use it for, and your rights as a player.

If you want to play on Skycrown Australia’s website or app, you must agree to our privacy policy, which applies to both the website and the app.

Keep in mind that Skycrown Australia can update its privacy policy from time to time. If these changes affect your rights as a player, we will email you to let you know. Rest assured, any updates to the policy are immediately effective and live right away on our website, ensuring you are always informed.

How do We Use the Information that We Collect?

Things you tell Us:

  • Skycrown  will ask for your full name, birthday, where you live (country and address), phone number, and email address when you sign up.

Things We Learn When You Use Our Service:

  • When you place bets or use our app, Skycrown  collects information about your device, such as what kind of phone or computer you’re using, what operating system it has (like Windows or Android), and what web browser you’re using (like Chrome or Safari). We also track your IP address, a unique number assigned to your device on the Internet.
  • We track how long you use our app or website for each session.

Things We keep track of about your money:

  • When you deposit or withdraw money, Skycrown  stores information about your payment method (like a credit card or bank transfer), how much money you moved, and what currency it was in. We will also keep a history of your transactions.

Things you tell Us directly:

  • If you ever contact Skycrown  customer support or leave a comment on our website, we will record what you said in those conversations.

How Skycrown Uses Your Data?

  • Account Setup and Management: We use your info to create and manage your betting account, giving you full access to features like placing bets.
  • Staying in Touch: We use your contact details to send you information, answer questions, and help with any problems.
  • Following the Rules: We check your information to confirm you fulfill the lawful age requirement and follow Skycrown ‘s betting rules.
  • Improving the Platform: We analyze how people use the site to gather statistics and improve it for everyone.
  • Targeted Promotions: We may use your preferences to offer special deals and promotions that interest you.
  • Keeping Things Safe: We use your data to help control forgery, money laundering, and other illegal activities on the platform.
  • Responsible Gambling: We monitor your activity to ensure you’re gambling responsibly and can offer help if needed.

Overall, Skycrown  Australia uses your data to run the platform smoothly, keep things secure, offer you a good experience, and make sure you’re gambling responsibly. We also promise not to sell your information to anyone else.

Keeping Your Information Safe at Skycrown  Australia

Here at Skycrown  Australia, we take protecting your personal information very seriously. We want you to feel confident that your details are safe and sound.

  • Think of your information like a fort we guard closely. We use top-notch security tools like encryption (fancy code scrambling) and firewalls (digital walls) to keep unauthorized people out. We also have strict rules for how our employees handle your information.
  • We don’t share your stuff with just anyone. Our partners, who help us run things, must follow the same strict rules to secure your information.
  • We’re constantly looking for ways to improve. Just like technology keeps changing, so do the ways we protect your information. We regularly check and update our systems to ensure they’re always up to date.
  • You can trust us with your information. We’re committed to keeping your details safe, now and in the future.

Data Retention

At Skycrown  Australia, we take your privacy seriously. We store your information securely and only access it when it is needed to run our services.

Here’s the thing about keeping your data on file (data retention): We hold onto it for two main reasons:

  1. To give you the best experience, we need information to keep things running smoothly, like your account details, so you can play.
  2. To follow the rules: Sometimes, laws require us to hold on to information for some time.

Now, here’s the good news: You have some control over your information, too! In some cases, you can demand that we delete your data from our systems. However, there might be situations where the law says we must keep it for a while. Next, let’s talk more about your rights regarding your personal information.

Customer Support Policy

If you have any questions or problems related to your privacy at Skycrown Australia, you can email their support team. Here are some reasons why you might want to contact them:

  • You’re confused about something in our privacy policy and need clarification.
  • You want to know what information we collect about you and how we use it.
  • You have a complaint about how we handle your personal information.
  • You’re in disagreement with Skycrown Australia about your privacy.

The support team will try to help you with your privacy concerns. If they can’t resolve the issue, they may escalate it to someone higher up in the company.

If you’re unhappy with the answer you get from support, you can contact your local or national data protection authorities. These are government agencies that oversee privacy issues.

Right to Users

Your information on Skycrown  Australia is important! You have control over what data they keep about you. Here’s what you can do:

  • See what information they have on file.
  • Fix anything wrong or missing.
  • Ask them to delete your information.
  • Tell them to stop using your information in certain ways.
  • Change your mind about letting them use your information.

If you want to do any of these things, just contact Skycrown Australia; they will be happy to help. They’ll do their best to take care of your request as soon as possible and answer any questions you have along the way.

Skycrown  Australia takes protecting your personal information very seriously. We use strong security measures to keep your data safe, like locking your house door to keep your belongings safe.

We understand you might want to see your information or have it removed completely. No problem! We can help you with that according to the law. Our privacy policy explains how to do this easily, anytime you want.

At Skycrown  Australia, your trust is our top priority. That’s why we promise to always provide the best service and keep your information secure!

Why does Skycrown Australia collect my information?

Skycrown Australia uses your information to manage your account, provide customer support, ensure you meet legal requirements, improve the platform, offer targeted promotions, prevent fraud, and promote responsible gambling.

Does Skycrown Australia sell my information to third parties?

No, Skycrown Australia promises not to sell your information to anyone else.

How does Skycrown Australia keep my information safe?

Skycrown Australia secures your information using encryption, firewalls, and strict employee rules. It also constantly updates its security systems.

How long does Skycrown Australia keep my information?

Skycrown Australia stores your information for as long as it is needed to run their services and comply with legal requirements.

Can I request Skycrown Australia to delete my information?

Yes, you can sometimes request Skycrown Australia to delete your information. However, the law may require them to keep it for a certain period.

What are my rights regarding my information?

You have the right to access, correct, and delete your information and restrict its use. To exercise these rights, you can contact Skycrown Australia.